Complaints are submitted to the Cyprus Consumer Center for Alternative Dispute Resolution:

By hand or by post at 16 Kyriakou Matsi, Eagle House, 8th floor, 1082 Agioi Omologetes, Nicosia, Cyprus

By fax to the number 22318214

By email to secrtariat@adrcyprus.com

For more information you can visit the website of the Cyprus Consumer Center for Alternative Dispute Resolution: http://www.adr.com.cy