{"id":12784,"date":"2022-10-27T11:09:04","date_gmt":"2022-10-27T11:09:04","guid":{"rendered":"https:\/\/kedipes.com.cy\/?page_id=12784"},"modified":"2022-10-27T11:16:33","modified_gmt":"2022-10-27T11:16:33","slug":"useful-links","status":"publish","type":"page","link":"https:\/\/kedipes.com.cy\/en\/%ce%b5%ce%be%cf%85%cf%80%ce%b7%cf%81%ce%ad%cf%84%ce%b7%cf%83%ce%b7-%cf%80%ce%b5%ce%bb%ce%b1%cf%84%cf%8e%ce%bd\/complaints-management-department\/useful-links\/","title":{"rendered":"Useful links"},"content":{"rendered":"<p><a href=\"http:\/\/www.financialombudsman.gov.cy\/forc\/forc.nsf\/index_gr\/index_gr?opendocument\" target=\"_blank\" rel=\"noopener\">Financial Ombudsman<\/a><\/p>\n<p><a href=\"https:\/\/www.centralbank.cy\/el\/home\" target=\"_blank\" rel=\"noopener\">Central Bank of Cyprus<\/a><\/p>\n<p><a href=\"https:\/\/www.ecb.europa.eu\/ecb\/html\/index.el.html\" target=\"_blank\" rel=\"noopener\">European Central Bank<\/a><\/p>\n<p><a href=\"https:\/\/acb.com.cy\/?lang=el\" target=\"_blank\" rel=\"noopener\">Cyprus Banks Association<\/a><\/p>\n<p><a href=\"http:\/\/www.consumer.gov.cy\/meci\/cyco\/cyconsumer.nsf\/index_gr\/index_gr?OpenDocument\" target=\"_blank\" rel=\"noopener\">Consumer Protection Service &#8211; Ministry of Energy, Commerce, Industry and Tourism<\/a><\/p>\n<p><a href=\"https:\/\/www.centralbank.cy\/el\/legal-framework\/licensing-supervision\/regulations-directives\/directives-regulations-and-guidelines-which-govern-the-operation-of-banks\/directive-on-arrears-management\" target=\"_blank\" rel=\"noopener\">The 2015 to 2020 Delay Management Guidelines<\/a><\/p>\n<p><a href=\"https:\/\/www.centralbank.cy\/images\/media\/pdf\/Guide_Code_of_Conduct_GR.pdf\" target=\"_blank\" rel=\"noopener\">Code of Conduct Guide for the Handling of Borrowers in Financial Difficulties of the Central Bank of Cyprus<\/a><\/p>\n<p><a href=\"https:\/\/www.eba.europa.eu\/sites\/default\/documents\/files\/documents\/10180\/2381463\/59fb2c29-0c74-41a7-a221-77c0ea62aa2e\/Joint%20Committee%20Guidelines%20on%20complaints-handling%20%28JC%202018%2035%29_EL.pdf?retry=1\" target=\"_blank\" rel=\"noopener\">European Banking Authority (EBA) complaint handling guidelines adopted by the CBC<\/a><\/p>\n<p><a href=\"https:\/\/www.oeb.org.cy\/kypriako-kentro-katanaloti-gia-enallaktiki-epilysi-diaforon-adr-ypiresies-gia-meli-oev\/\" target=\"_blank\" rel=\"noopener\">Cyprus Consumer Center for Alternative Dispute Resolution<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Financial Ombudsman Central Bank of Cyprus European Central Bank Cyprus Banks Association Consumer Protection Service &#8211; Ministry of Energy, Commerce, Industry and Tourism The 2015 to 2020 Delay Management Guidelines Code of Conduct Guide for the Handling of Borrowers in Financial Difficulties of the Central Bank of Cyprus European Banking Authority (EBA) complaint handling guidelines adopted by the CBC Cyprus Consumer Center for Alternative Dispute Resolution<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":3787,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12784","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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